Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
comfortable
friendly staff
far location
challenges in finding
8.8/10
Great
Rooms
9.3
Location
8.0
Service
9.0
Dining
9.0
Guest reviews
8.8/10
based on 5 reviews
8.4
8.4/10 based on 525 reviews
Leonard
United Kingdom,
March
2024
8.6/10
Staying here was a delightful experience. The rooms were spacious and had three futons perfectly lined with a typical low table, making it very comfortable for a traditional ryokan. The staff went above and beyond, from helping with heavy luggage to preparing gluten-free breakfast with a smile. The location, although quiet and lovely, was a bit far from food and entertainment. The dining was exceptional, offering a special and extensive menu. Overall, a clean and friendly ryokan with some minor location challenges.
Rooms
9.0
The rooms were big, very tidy, and the futon beds were amazingly comfortable to sleep on.
Service
9.0
The service was outstanding, with staff going above and beyond in a traditional style inn. Housekeeping was impeccable, and the welcome drink was a lovely touch.
Location
8.0
The location was clean and lovely, right in front of a beautiful shrine on a quiet street, near temples.
Dining
9.0
The dining experience was so special, with exceptional local sweets and excellent, expansive options at the hotel.
Facilities
8.0
The facilities were great, offering all one would expect from a traditional ryokan.
comfortable
far location
Wallace
United States,
March
2024
9.0/10
I truly enjoyed my stay at the hotel. The rooms were clean, spacious, and offered a beautiful view. The service was exceptional, with staff going above and beyond to assist us. The location was ideal for exploring the Gion area, though slightly distant from food and entertainment options. The dining experience was excellent, and the facilities were top-notch.
Rooms
9.0
The rooms were spacious and comfortable, with three futons perfectly lined up and a typical low table.
Service
10.0
The staff went above and beyond, helping with our heavy luggage and even providing umbrellas with a smile. They were also kind enough to prepare a gluten-free breakfast for me.
Location
8.0
I loved the fact that the hotel is in a traditional style inn with helpful staff, which was perfect for exploring the Gion area and visiting the nearby temples.
Dining
9.0
The dining experience was exceptional, and I especially enjoyed the local Nagasaki rice served.
Facilities
9.0
The facilities were excellent and truly added to the overall experience of the stay.
Allen
United States,
September
2023
9.4/10
Staying at this traditional-style inn was like being at grandma's house - perfectly tidy rooms with amazingly comfortable futon beds. The staff went above and beyond in providing excellent service, from helping with heavy luggage to always wearing a smile. The location was ideal for exploring the charming Gion area, nestled in a quiet side-street by quaint houses and shrines. Dining was a special experience with excellent and expansive options. The facilities were top-notch, making the stay truly memorable.
Rooms
10.0
The rooms were like a dream, perfectly lined futons and a spacious low table - just like grandma's house.
Service
9.0
The staff was super friendly and went the extra mile to assist us, making us feel at home.
Location
9.0
The location in Gion couldn't have been better, ideal for exploring the area and creating wonderful memories.
Dining
9.0
The dining experience was so special, with a wide range of excellent dishes to choose from.
Facilities
10.0
The facilities were top-notch, adding to the overall comfort and enjoyment of the stay.
Clean rooms
Difficult for taxi drivers
Augustus
United States,
July
2023
8.2/10
Staying at this traditional style inn was a great experience. The futon bed in our spacious room was amazingly comfortable, and the public bathroom was great. The staff were super nice and helpful, adding to our pleasant stay. However, the hotel is a bit far from food and entertainment options.
Rooms
9.0
The room was very spacious and comfortable, and the futon bed was amazingly comfortable to sleep in.
Service
8.0
The staff were very helpful and in a traditional style inn setting with helpful and lovely service.
Location
7.0
The inn is located in a quiet side-street of Gion, which is great for exploring the area, but a bit far from food and entertainment options.
Dining
9.0
The dining experience was great with excellent and expansive options, adding to our overall enjoyment.
Facilities
8.0
The facilities were a mix of modern and traditional, offering a unique experience.
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